FAQ
Orders & Payments
What payment methods are available?
We accept payments by credit card and PayPal. Simply choose the option that works best for you at checkout.
Is payment secure?
Yes. All payments are 100% secure thanks to our SSL encryption system.
Shipping & Delivery
What are the delivery times?
Orders are usually processed within 1–2 business days and delivered within 5-8 days.
What are the shipping fees?
Delivery is free on all orders.
Do you provide tracking?
Yes. If you haven’t received your tracking number, please contact us.
Returns & Customer Service
Can I return my product and get a refund?
Yes. You have 14 days from receipt to return your product for a full refund.
How can I contact you?
You can reach us through our contact page or directly by email: info@luniva-official.com