Orders & Payment
Orders & Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, and Klarna.
Can I modify or cancel my order?
If your order has not yet been shipped, please contact us as soon as possible and we'll do our best to help.
Shipping & Delivery
What are the delivery times?
Orders are typically processed and shipped within 1–2 business days and delivered within 5–8 business days.
What are the shipping costs?
Shipping costs $3.90 for orders under $50. Enjoy free shipping on all orders over $50.
Do you provide order tracking?
Yes. A tracking number will be sent to you by email once your order has been shipped. If you haven't received your tracking information, please feel free to contact our customer support team.
Returns & Customer Support
Can I return my order?
Yes. You can return your order within 14 days of delivery for a refund or size exchange. Items must be unworn and returned in their original condition.
What if the size doesn't fit?
If your skort doesn't fit as expected, contact our customer support team and we'll be happy to help you with a size exchange.
How can I contact you?
You can contact us through our contact page or directly by email at info@luniva-official.com